Terms of Use | Borderlineups

These Terms of Use (“Terms”) govern your access to and use of borderlineups.com and any related websites, tools, alerts, content, and services operated under Borderlineups (collectively, the “Service”).

Borderlineups is a service operated by the A&A Group of Companies, including A&A Customs Brokers, BorderBuddy, and zipments.io (“Borderlineups,” “we,” “us,” or “our”).

By accessing or using the Service, you agree to these Terms and our Privacy Policy.

If you do not agree, do not use the Service.

1. About the Service

Borderlineups provides informational tools related to border crossing activity between Canada and the United States, including live traffic camera views, estimated wait times, lane information, alerts, and related travel content.

The Service is provided for informational and convenience purposes only.

Borderlineups may include advertisements, links, promotions, or references to affiliated A&A Group services, including BorderBuddy, A&A Customs Brokers, and zipments.io.

2. Eligibility

You must be at least 13 years old (or the minimum legal age required in your jurisdiction) to use the Service.

If you are under the age of majority in your jurisdiction, you represent that you are using the Service with permission from a parent or legal guardian.

By using the Service, you confirm that you are legally permitted to do so.

3. Changes to These Terms

We may update these Terms from time to time.

When material changes are made, we may:

update the effective date
post notice on the Service
provide other reasonable notice

Your continued use of the Service after updated Terms become effective means you accept the revised Terms.

4. Acceptable Use

You agree to use the Service lawfully and responsibly.

You may not:

violate applicable laws or regulations
use bots, scrapers, crawlers, harvesters, automation tools, or similar technologies to access or extract data without written permission
overload, disrupt, interfere with, or damage the Service or supporting infrastructure
attempt to bypass security measures
reverse engineer, decompile, disassemble, or attempt to derive source code
reproduce, copy, republish, resell, or commercially exploit Service content without authorization
frame, mirror, or embed the Service without permission
impersonate Borderlineups, our affiliates, employees, or other users
submit malicious code, spam, abusive content, or harmful material
use the Service in a manner that could interfere with other users

Search engines operating responsibly and in accordance with our technical controls may be permitted.

5. Third-Party Data & Camera Feeds

The Service may display or reference information provided by third parties, including:

U.S. Customs and Border Protection (CBP)
Canada Border Services Agency (CBSA)
provincial/state transportation agencies
bridge and tunnel operators
municipalities
infrastructure providers
other public or private data sources

This may include:

live traffic cameras
lane status
wait times
estimated crossing information
related travel data

You acknowledge that:

we do not own or control third-party camera systems or data feeds
third-party providers may interrupt, remove, modify, delay, or discontinue data at any time
feeds may be inaccurate, delayed, incomplete, stale, unavailable, or incorrect
camera availability may be impacted by weather, outages, maintenance, congestion, or operational issues
we do not guarantee that any information is live, current, accurate, complete, or reliable

Third-party content may remain subject to separate rights or usage restrictions imposed by those providers.

6. No Reliance / Critical Decisions

The Service is informational only.

You agree not to rely on the Service as the sole basis for important personal, commercial, legal, travel, operational, or business decisions.

This includes decisions involving:

border crossing timing
freight scheduling
customs timing
delivery commitments
flights
appointments
staffing
routing
commercial dispatch decisions
detention or demurrage-sensitive movements

You remain solely responsible for:

verifying conditions through official sources
ensuring proper travel documentation
making your own operational decisions

If timing matters, verify independently.

7. Intellectual Property

Except for third-party content, the Service and its content are owned by Borderlineups or its licensors.

This includes:

software
code
branding
logos
design
layouts
text
graphics
compiled datasets
features
user interface elements

Borderlineups, BorderBuddy, A&A Customs Brokers, zipments.io, and related marks are protected trademarks or branding assets.

We grant you a limited, non-exclusive, revocable, non-transferable license to use the Service for personal, lawful, non-commercial use.

No ownership rights are transferred.

8. User Communications & Submissions

If you submit information through contact forms, alerts, support channels, feedback tools, or other communications, you grant us the right to use that information as reasonably necessary to:

respond to you
provide support
improve the Service
operate related services
communicate regarding your inquiry

Do not submit confidential, regulated, or sensitive business information through public-facing forms unless specifically requested.

Your personal information remains subject to our Privacy Policy.

9. Advertising, Affiliate Links & Third Parties

The Service may display:

advertisements
sponsored placements
affiliate promotions
links to third-party websites
references to affiliated businesses

This includes A&A Group services.

We are not responsible for:

third-party websites
third-party services
external products
third-party content
transactions between you and third parties

Your dealings with third parties are solely between you and them.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
AVAILABILITY
PERFORMANCE
ACCURACY
RELIABILITY
TIMELINESS

WE DO NOT WARRANT THAT:

THE SERVICE WILL BE UNINTERRUPTED
THE SERVICE WILL BE ERROR-FREE
CAMERA FEEDS WILL WORK
WAIT TIMES WILL BE ACCURATE
DATA WILL BE CURRENT
DEFECTS WILL BE CORRECTED
THE SERVICE WILL MEET YOUR EXPECTATIONS

Some jurisdictions may not allow certain warranty exclusions.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BORDERLINEUPS, THE A&A GROUP OF COMPANIES, THEIR OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, CONTRACTORS, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

THIS INCLUDES DAMAGES RELATED TO:

lost profits
lost revenue
missed crossings
missed deliveries
missed appointments
missed flights
commercial delays
detention
demurrage
business interruption
data loss
reputational harm

EVEN IF WE WERE ADVISED SUCH DAMAGES WERE POSSIBLE.

OUR MAXIMUM AGGREGATE LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE GREATER OF:

(A) CAD $100
or
(B) the amount you paid us for the Service in the prior 12 months

(which, for most users, will be zero).

Where law restricts limitations, liability is limited to the maximum extent allowed.

12. Indemnification

You agree to defend, indemnify, and hold harmless Borderlineups, the A&A Group of Companies, and their affiliates, officers, directors, employees, contractors, licensors, and agents from claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from:

your misuse of the Service
your violation of these Terms
your unlawful conduct
your infringement of third-party rights

13. Privacy

Your use of the Service is also governed by our Privacy Policy.

By using the Service, you acknowledge that personal information may be collected and processed as described there.

14. Suspension / Termination

We may suspend, restrict, modify, or terminate the Service at any time, with or without notice.

We may also restrict or terminate your access if we believe you:

violated these Terms
abused the Service
created technical risk
interfered with operations
created legal exposure

We are not liable for suspension or termination.

15. Governing Law

These Terms are governed by the laws of Ontario, Canada, and the federal laws of Canada applicable there.

Conflict of law rules do not apply.

16. Jurisdiction

Any dispute relating to these Terms or the Service shall be resolved exclusively in the courts located in Ontario, Canada.

You consent to that jurisdiction.

We may still seek injunctive or equitable relief elsewhere if necessary.

17. Quebec Language Notice

The parties have expressly requested that these Terms and related documents be drafted in English.

Les parties ont expressément demandé que les présentes conditions ainsi que tout document connexe soient rédigés en anglais.

18. U.S. Users

If you access the Service from the United States, you do so at your own initiative and are responsible for compliance with applicable laws.

The Service is not directed at children under 13.

19. Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

Invalid provisions will be enforced to the maximum extent permitted by law.

20. Entire Agreement

These Terms, together with our Privacy Policy. and any published policies referenced by the Service, form the entire agreement between you and Borderlineups regarding the Service.

21. No Waiver

Failure to enforce a provision is not a waiver of rights.

Any waiver must be in writing.

22. Assignment

You may not assign your rights under these Terms without written consent.

We may assign these Terms in connection with:

restructuring
merger
acquisition
financing
sale of assets
affiliate transfer

23. Contact

Questions regarding these Terms:

Borderlineups / A&A Group of Companies
privacy@borderlineups.com